Archive for the ‘Modeling Behavior’ Category
Everyone’s in Marketing?
What does this make you think of the W.H.S. Drumline?
We are all ambassadors of every organization that we are a part of. Whether it’s our family, our workplace, our house of worship, our service club, our band, our athletic team, or our city/state/country, we are always “representing.”
There’s a place in my town that serves food. Lots of people eat there. I don’t. Here’s why: Read the rest of this entry »
What’s the Magic trick used to control Disney guests?
Something that strikes most visitors to Walt Disney World is how “nice” of a place it is. It’s very clean. The employees are called “cast members” because they’re playing a role and they have a reputation for great service and friendliness. Everyone knows that.
But there’s another unique element present at Disney World that is seemingly beyond Read the rest of this entry »
Effective Leaders Stand Out (part two)
Last week, we covered the first four of nine simple things that an aspiring leader can do in order to stand out. Here are five more – I’m anxious for your opinions!
1) Whenever possible, Read the rest of this entry »
Effective Leaders Stand Out (part one)
In preparation for a breakout session at an upcoming conference, I developed a list of ten things a leader can do to stand out and get noticed. Not in a “look at me!” kind of way, but in a way that will help the leader connect more to others, and to enable others to connect as well.
While all ten pointers are applicable to all potential leaders, there are four that newer, more fast-paced leaders, might relate to more than the experienced. So, those four this week, the rest next week. Here we go: Read the rest of this entry »
Effective leaders write thank you notes.
I’m surprisingly busy this week, which is great, but I haven’t composed a blog post. I do love this article though, and reminds me of a friend who decided that he was going to write a thank you note to every single person he never thanked enough. He limited himself to one per week, and it was a one and a half year project. Consider it.
This is a nice and timely article, and it’s consistent with other messages from the Group Dynamic blog, so dig it:
Motivational Articles & Stories – Harvey Mackay.
Thank YOU for reading and for your support.
Leaders Model the Behavior they Expect
Recently, I planned an event that took place at a hotel, and I needed to check in eight rooms at once. The front desk was busy, and so I understood that I needed to wait my turn. No problem. However, the two employees were not moving very quickly. It was as though they felt no sense of urgency at all, with a full lobby. It’s not that they were thorough, they were… slow. And kind of cold. This made me a touch impatient. Then, the manager (well-dressed, cheerful, smiling) arrived on the scene, and I was momentarily relieved.
Momentarily.
