Sarah and Alan take last week’s conversation on modeling versus delegation and go deeper. But just a bit.
Related Post: Delegation vs. Modeling
While leaders need to develop people by delegating and coaching, they also need to demonstrate the commitment and work they expect from their team. Tabby and Alan talk about this balance.
Related post: Modeling primer
Jayson and Alan discuss how the phrase “…how we do things around here…” can be used to instill a culture.
Related post: How we do things around here.
Matt and Alan have an honest (though short!) chat about the ways insecurity can plague a leader, and ways to overcome it. Also, take comfort; everyone else is just as insecure at times.
Tabby and Alan talk about the value of asking for help and counsel – something effective leaders do all the time, but newer or insecure leaders resist.
Related Post: Pick up the phone
Matt and Alan discuss the ways that interrupting or insisting on having the last word can interfere with a leader’s intention to connect with others.
Effective leaders stand out:
When we don’t like the way things are, we have three choices on how to deal:
adapt, report, or accept. Sarah and Alan discuss.
Jayson and Alan discuss sarcasm, and the way it keeps people guessing. Effective leadership needs to be clear, and be respectful, and there are ways to have a sense of humor that don’t involve sarcasm.
Tabby and Alan give examples of the dangers of “but” and “should,” and also provide positive alternatives.
Matt shares the Quantum Apology Model with Alan; the AAMR method helps leaders – and anyone – apologize with sincerity and grace in order to improve positive relationships and move forward from conflict or misunderstanding.
Jayson and Alan focus on this rule of thumb: 80% of choices are based on emotion, not reason. How can leaders cope with this reality in others — and themselves?