Group Dynamic

In an earlier post, I wrote of the value of picking up the phone to ask for help, information, or other assistance from fellow professionals.

What do you do when you get that call?

Share.  Abundantly.

In my former Read the rest of this entry »

I once had two coworkers, Mark and Sally. In DiSC-speak, Sally was a high I, and used many many many exclamation marks in her e-mails. I am not exaggerating when I say that one of Sally’s e-mails could consist of three sentences and 13 exclamation marks. Mark, on the other hand,

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Recently, I planned an event that took place at a hotel, and I needed to check in eight rooms at once.  The front desk was busy, and so I understood that I needed to wait my turn.  No problem.  However, the two employees were not moving very quickly.  It was as though they felt no sense of urgency at all, with a full lobby.  It’s not that they were thorough, they were… slow. And kind of cold. This made me a touch impatient. Then, the manager (well-dressed, cheerful, smiling) arrived on the scene, and I was momentarily relieved.

Momentarily.

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today’s blog, take one:

Yesterday, while reading a very insightful blog post, two things were striking:

1) The post had very valuable ideas for all of us who teach and lead.

2) The writer of the blog consistently used his own successes to make his points, and used the words “me”, “myself”, and “I” quite liberally.

Using those words – AND using himself as the best example of the practices he was promoting – was quite distracting from the content.  He damaged his credibility with all the self-reference and bragging.

———– Read the rest of this entry »

In a Group Dynamic workshop, we devote a lot of time to the value of modeling — behaving the way we want members of the team to behave.  We also talk about the value of delegation.  There are two big benefits to delegation of tasks: Read the rest of this entry »